The Financial Recovery Services, Inc
General Website Terms and Conditions
Terms & Conditions
By continuing to utilize this
website, you confirm that you have received correspondence relating to a debt
in your name, that you are authorized to access information related to the
debt, and you authorize FRS to communicate with you using its telephony
equipment and phone switch equipment including, but not limited to, an
automated dialer to any phone number provided by you, including your cell phone
number and also allowing FRS to communicate with you via any email address you
provide. This communication is from a debt collector. This is an attempt to
collect a debt and any information obtained will be used for that purpose.
FRS is not a credit reporting agency
and we do not report to the credit reporting agencies. Therefore, we cannot
make any claims on how this debt or the paying of this debt would affect your
credit score. The variables involved directly related to the calculation of
each credit bureau’s credit score model are too complex for us to make any
claim relative to the effect of one transaction on any individual credit score.
FRS will report the transaction to our client and we will report to them the
fact that an account is either paid in full or settled in full once that has
occurred.
We are required under certain State
and Local Laws to notify consumers of those States or Localities of the
following rights. This list does not contain a complete list of the rights
consumers have under Federal, State, or Local Laws.
ADDITIONAL INFORMATION FOR
CALIFORNIA RESIDENTS
The state Rosenthal Fair Debt
Collection Practices Act and the federal Fair Debt Collection Practices Act
require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of
violence or arrest or by using obscene language. Collectors may not use false
or misleading statements or call you at work if they know or have reason to
know that you may not receive personal calls at work. For the most part,
collectors may not tell another person, other than your attorney or spouse,
about your debt. Collectors may contact another person to confirm your location
or enforce a judgment. For more information about debt collection activities,
you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.
Nonprofit credit counseling services
may be available in the area.
This collection agency is licensed
by the California Department of Financial
Protection and Innovation.
The license number is 10582-99.
ADDITIONAL INFORMATION FOR COLORADO RESIDENTS
FOR INFORMATION ABOUT THE COLORADO
FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/
COLORADO OFFICE LOCATION: 27 NORTH
WILLERUP, SUITE B, MONTROSE, CO 81401 LOCAL PHONE: 970-249-7514 TOLL-FREE
PHONE: 1-866-436-4766
A CONSUMER HAS THE RIGHT TO REQUEST
IN WRITING THAT A DEBT COLLECTOR OR COLLECTION AGENCY CEASE FURTHER
COMMUNICATIONS WITH THE CONSUMER. A WRITTEN REQUEST TO CEASE COMMUNICATION WILL
NOT PROHIBIT THE DEBT COLLECTOR OR COLLECTION AGENCY FROM TAKING ANY OTHER
ACTION AUTHORIZED BY LAW TO COLLECT THE DEBT.
ADDITIONAL INFORMATION FOR
MASSACHUSETTS RESIDENTS
If you wish to discuss this matter,
please call us direct, between the hours of 8 a.m. and 5 p.m. CST, at the
number listed on the front of this notice. Massachusetts resident office
address is: 49 Winter St, Weymouth, MA 02189 with office hours: M-Th 10am-3pm.
NOTICE OF IMPORTANT RIGHTS: YOU HAVE
THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR
DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL
BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE
REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY
TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.
ADDITIONAL INFORMATION FOR MINNESOTA
RESIDENTS
THIS COLLECTION AGENCY IS LICENSED
BY THE MINNESOTA DEPARTMENT OF COMMERCE.
ADDITIONAL INFORMATION FOR NEVADA
RESIDENTS
This collection agency is licensed
by the State of Nevada. The license number is FCA 10146 - Financial Recovery
Services, Inc. 1345 Mendota Heights Road, Suite 100 Mendota Heights, MN 55120.
Compliance Manager License numbers: CM12471, CM10241, CM12470.
ADDITIONAL INFORMATION FOR NEW YORK
CITY RESIDENTS
This collection agency is licensed
by the New York City Department of Consumer Affairs. The license number is
1015506.
Please be advised that we have the
following language access services available to you upon request: (1) Spanish
speaking representatives, and, (2) translation of the initial written
communication into Spanish. A translation and description of commonly-used debt
collection terms is available in multiple languages on New York City’s
Department of Consumer Affairs’ website at www.nyc.gov/dca.
ADDITIONAL INFORMATION FOR NORTH
CAROLINA RESIDENTS
North Carolina Department of
Insurance Permit Number: 3917 Address: 1345 Mendota Heights Road, Suite 100,
Mendota Heights, MN 55120
NC Permit Number 113527 Address:
6300 Shingle Creek Parkway Ste 220, Brooklyn Center, MN 55435
NC Permit Number 4508 Address: 823 Belknap,
Suite 205, Superior, WI 54880
Please direct all correspondence and
payments to the following address: P.O. Box 385908, Minneapolis, MN 55438-5908
ADDITIONAL INFORMATION FOR TENNESSEE
RESIDENTS
This collection agency is licensed
by the Collection Service Board of the State Department of Commerce and
Insurance.
ADDITIONAL INFORMATION FOR WISCONSIN
RESIDENTS
This collection agency is licensed
by the Division of Banking in the Wisconsin Department of Financial
Institutions, www.dfi.wi.gov.
NOTICE TO ALL CONSUMERS
Our staff is trained to conduct
themselves in a businesslike and professional manner, and to leave you with a
positive experience in dealing with our Company. If you have a complaint,
criticism, suggestion, or compliment about the way we are collecting this debt,
please write to us at P.O. Box 385908, Minneapolis, MN 55438-5908, email us at compliance@fin-rec.com,
submit on-line at www.fin-rec.com,
or call us toll-free at (866) 438-2860 between 9am and 5pm CST Monday-Friday.
When you provide a check as payment, you
authorize us either to use information from your check to make a one-time
electronic fund transfer from your account or to process the payment as a check
transaction.